Line-of-business & OT

Status: complete (published 2026-08-19). Scope finalized at Batch C kickoff with maintainer POV; see brief.md, findings.md, vendors.md, sources.md.

Scope inventory (v0)

• Estate: EAM/CMMS, WMS, MES, field force scheduling and dispatch, GIS, historians, IoT and telemetry platforms; utilities stack (SCADA, ADMS, OMS, AMI), public sector case management
• Boundary architecture: OT/IT segmentation (Purdue model, DMZs, data diodes), IEC 62443 and NERC CIP constraints, industrial protocols (OPC UA)
• Agent stance per loop: read-only insight, advisory recommendation, supervised actuation; agents never inside safety-instrumented loops; digital twins and simulation as the safe interface
• Work surfaces: work order lifecycle, outage and incident workflows, field crew assistance as primary agent entry points

Challenged-default candidates

Digital twin platforms as agent prerequisites vs direct historian access; vendor OT-AI suites vs IT-side advisory agents. Each track proposes its final list at kickoff.

Files

brief.md, findings.md, vendors.md, sources.md are created from ../_TEMPLATE/ at kickoff.

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Source: research/R05-lob-and-ot/README.md in the evidence repository behind this site.