Sources
All accessed 2026-08-19. [vendor] marks vendor-published claims about the publisher's own market.
Salesforce Headless 360 MCP beta and the permission-parity statement (Jul 14 2026) [vendor]; Salesforce hosted MCP GA (Apr 2026) [vendor]; ServiceNow Action Fabric and MCP GA (May 5 2026) [vendor]; Workday Agent-Ready Tools and Agent Passport (Jun 2 2026) and ASoR GA (Feb 2026) [vendor]; Oracle Fusion Agentic Applications (Mar 24 2026) and AI Agent Studio releases 26A-26C [vendor]; SAP API Policy v4/2026 and Joule Studio rebuild (May 13 2026) [vendor]; Forrester on SAP as gatekeeper (May 20 2026); Forrester Predictions 2026 on automation suites (Nov 3 2025); Forrester state of agentic AI (Jun 3 2026); Constellation on avoiding lock-in (May 29 2026); Salesforce Q4 FY26 and Q1 FY27 results [vendor] with derived paid-adoption analysis; ForcedLeak disclosure (Jul-Sep 2025); ServiceNow CVE-2025-12420 (Oct 2025); AppOmni second-order injection research (Nov 2025); Microsoft Agent 365 GA (May 1 2026) [vendor]; Deloitte TMT Predictions 2026 (Nov 18 2025); pricing analyses from licensing advisories [vendor-adjacent]. Re-verify by Q4 2026: Salesforce agent/topic/action limits against official docs; SAP policy wording and enforcement date; ServiceNow assist rates if published; Workday tools GA; the derived Agentforce adoption estimate.
Source: research/R04-systems-of-record/sources.md in the evidence repository behind this site.